For some reason, on the night I stayed here, most hotels in the area were fully booked so my options were limited.
First things first, this is not in West Reading. As somebody else said, it is west of Reading. On the subject of location it is also miles from anywhere on foot so once you get here, unless you have a car, you will not be leaving the hotel again until the morning.
The hotel itself is quite small (about 50 rooms).
Check in was OK. At no point was I acknowledged as a Platinum Priority Club member so was not offered any of the perks or upgrades that the status normally attracts. The staff at check in seems a little disengaged and unapproachable so I didn’t feel inclined to question this.
The room was on the 1st floor (2nd floor if you are American) up a set of stairs and down a maze of corridors. My room had a great view of the main road outside but the triple glazing kept the noise down so this wasn’t a problem.
The room was not that large but big enough however it was very very tired. Indeed this was theme of the whole hotel (including the reception) and whilst I am sure they were going for some old world charm (or similar) the fact my window ledge was actually falling apart due to the wood being so rotten does not make things “rustic”
Considering they have a captive audience the restaurant menu unsurprisingly looked, rather uninspired and very expensive so rather than face a Holiday Inn burger I got in my car and drove the 5 minutes down the main road to Aldermaston Wharf where i found the Butt Inn and had an amazing evening meal
Upon return, I had a couple of drinks in the bar before retiring for the night.
Breakfast (which was not included in my room rate) is cooked to order. This really cheered me up as you normally get death by heat-lamp. Whilst service was a tad slow my order was eventually taken and I requested a fried egg, sausages, bacon and tomatoes. Again it took a while (20 minutes) to arrive but when it did, what I got was one fried egg, a single sausage, a single rasher of bacon and half a grilled tomato!!! For £10 I was expecting more but by now I had been in the restaurant for over half an hour and was running late so there was no point saying anything and to be fair, nobody had actually asked me if everything was OK anyway
So i have to put this stay into context. The following night I stayed 10 minutes up the road in Thatcham in the Regency Park Hotel in a nice room, with really friendly staff for £100 including one of the best hotel breakfasts around. Wonderful
The night before I stayed in the Millennium hotel in Reading. Again a good breakfast (indeed an excellent breakfast with loads of fresh fruit and choice) and change out of £120
For the Holiday Inn West (of) Reading I paid £135 for the room plus an additional £10 for breakfast and got a neglected hotel, with a rationed breakfast and lacklustre staff.
I stay in a lot of hotels in the Holiday Inn chain. Indeed so far this year I have spent 49 nights in IHG group hotels and we are only in September. I thought hotels like this had died out. I especially thought that there were no more hotels like this in the UK with a Holiday Inn badge above the door
Either refurbish the place or shut it down but don’t make wild claims about the location, charge top dollar, skimp on things like breakfast and leave woodwork rotting for all to see,
Hotels like this deserve to go out of business.